Customer Care Executive – Bisleri International Pvt Ltd – Hyderabad

From 1 to 4 year(s) of experience
₹ 2,00,000 - 3,00,000 P.A.

Job Description

Company - Bisleri International Pvt. Ltd.

Designation: Customer Care Executive
Location: Chennai

Languages: Fluency in English, Tamil, Hindi
Responsibilities:

1. Will be responsible for all the Customer Care related activities.
2. Handle customer Complaints, In-Bound calls, Out-Bound calls.
3. Maintain Customer complaint records and forward to respective Quality team for proper
solution and follow-up for complaint closure. Solve customer query and provide information.
4. Responsible for Order Taking from clients.
5. Working on CRM and manage the reports.
6. Prepare various reports as required by management for customer care.
7. Any other activities assigned by the management.


Preferable Candidates:

- Fluency in English with strong networking and communication skills.
- Good with excel, presentations and data analysis.
- Experience with service industry/Call centers.

Role:Customer Retention - Voice / Blended

Salary: 2,00,000 - 3,00,000 P.A.

Industry:FMCG

Functional Area:Customer Success, Service & Operations

Role Category:Voice / Blended

Employment Type:Full Time, Permanent

Education

UG:Any Graduate

PG:Any Postgraduate

Company Profile

Bisleri

Bisleri is the leading brand in the bottled water industry. We are the pioneers, having a nation wide network for manufacturing, sales and distribution.
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Contact Company:Bisleri