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Executive-customer Care

2 - 7 YearsKolkata

Posted: 25 days ago

Job Description

Attending all inbound and making outbound calls
Query resolution/Information sharing
Accepting and capturing orders
Attending and registering complaints and forward for resolution
Data capture/check/ updation
Co-ordination between departments
Maintaining daily call logs
Generating reports
Call back for drop calls
Call backs/follow-ups

Salary: Not Disclosed by Recruiter
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Voice
Role: Associate/Senior Associate -(NonTechnical)
Employment Type: Permanent Job, Full Time

Desired Candidate Profile

Doctorate - Doctorate Not Required

Company Profile

Bisleri International Pvt. Ltd.
Bisleri is the leading brand in the bottled water industry. We are the pioneers, having a nation wide network for manufacturing, sales and distribution.
View Contact Details+
Contact Details

Recruiter Name:Mr. Arnab Mukherjee

Contact Company:Bisleri International Pvt. Ltd.